Ratings & Reviews

Overall Rating

5
(22 reviews)
86.4% of customers recommend this property

Rating Per Category

Parking
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Resident Reviews

submitted by Kendra H. - |Recommended: YesLuxurious. Clean. Upcoming. — I just moved in two days ago, but so far so good. There are minor things that I will get taken care of, but for the most part, I love my new apartment. I wish there was parking in the back like there is in the front, but other than that, I have no compliments thus far. I'm very excited to spend the next 12 months at The Luxe
response from property -Thank you for taking the time to write about our community! We appreciate your kind words, and we will continue to work hard to make your experience a positive one.
submitted by Phani K. - |Recommended: YesFabulous — Great. I'd definitely recommend this apartment to others.
response from property -Thank you for your feedback! We always love to hear why our residents love us!
submitted by Alice M. - |Recommended: YesProcess Was Great And Easy — Staff amazing all through the application process
response from property -Hi Alice, Thank you for taking the time to leave us this review! We're thrilled to hear that you've enjoyed your experience at The Luxe at Mercer Crossing.
submitted by Eunbee C. - |Recommended: YesGreat Place — I love how clean and spacious our apartment is Maintenance is very very nice and comes at a timely manner. Also, Adriana is an amazing property staff. One thing that's inconvenient is how parking garage is SO far from our place and there's only one way to get there- either on the third floor or the first floor. But overall, I would recommend my friends to live here
response from property -Wow - thank you for the shout out and the 5-star rating! We look forward to having you as a long-term resident! If there is anything you need, please do not hesitate to reach out.
submitted by Brandon H. - |Recommended: YesLuxe Review — Nice overall layout of apartments
response from property -Thank you, and we appreciate your feedback!
submitted by Olivier K. - |Recommended: YesThank You — Thank you all for the professionalism and getting my apartment prepared.
response from property -Thank you for taking the time to write about our community! We appreciate your kind words, and we will continue to work hard to make your experience a positive one.
submitted by Aiesha T. - |Recommended: YesFirst Time Movers. — First impression this apartment complex is great, the people here are very nice and helpful. I can't wait to see how this year goes.
response from property -Thank you, and we appreciate your feedback!
submitted by Jasmine J. - |Recommended: YesNew Tenant — I love the modern look as well as the luxury aspect of it. Not to mention the pool is AMAZING
response from property -You have made our day with your 5-Star Rating! Thank you!
submitted by Maddie K. - |Recommended: YesI love these apartments so much I have been here for about two months now. They’re newly built and so pretty on the inside. Super spacious with big patios and windows. The staff is super helpful friendly and units are pet friendly as well. Highly recommend this place to anyone I know
response from property -Thank you for your review! You have honestly put smiles on our faces. Please come out to our next resident event; we would love to see you!
submitted by Corey K. - |Recommended: YesThis Property Is Immaculate — It is a state of the art property that seems like they are tenant oriented.
response from property -Thank you for taking the time to write about our community! We appreciate your kind words, and we will continue to work hard to make your experience a positive one.
submitted by Alimujiang A. - |Recommended: NoEverything Is Different Then Before Signing The Lease. — The promises and office staffs except Adriana attitude is completely different after signing the lease.
response from property -Hello Alimujiang, We apologize for the issues you have experienced and thank you for leaving a review for our community. Please contact us at 469-575-5358 or email us at leasing@luxemercercrossing.com so that we may resolve this matter. Thank you, Luxe Mercer Crossing Team
submitted by Trinease W. - |Recommended: YesBeautiful Property - Amazing Sunsets — I recently moved in back in July, and I wanted to live in my home and get a feel of the community and staff before I submitted a review. I must say that my experience has been great so far. The property itself is GORGEOUS There were minor hiccups initally upon move-in however they were addressed immediately by the staff. Everyone has been super friendly and extremely nice. Construction can be quite noisy in the mornings, which has been my only negative. But I do understand that ultimately they are just doing their job, I just hope it's over pretty soon atleast in my portion of the building. Lol. Also, I've never been the type of person to care about the direction in which my apartment home faces, however, the sunsets views I've been able to witness are absolutely AMAZING Overall I've enjoyed the Luxe and hope that my experience remain this great throughout my lease.
response from property -Thank you for choosing us as your new home Trinease and for your thoughtfulness in taking the time to review our community with a five-star review rating. We look forward to having you as a long-term resident! Please join us at our next Resident Event.
submitted by Cody O. - |Recommended: YesBest Apartments In Dfw — So Far its been great. After dealing with our last apartment, Luxe at Mercer has been a complete opposite experience. The Leasing team had the perfect apartment for us and immediate move-in available. Great Layout for a 1 BD and 1 BA, the bedroom fits a King Size bed with extra space for a big dresser and side tables. My wife loves the deep soaking tub and the beautiful kitchen living spaces. Location is perfect
response from property -You have made our day with your 5-Star Rating! Thank you!
submitted by Sam S. - |Recommended: NoLot Of Small Issues Getting Started — I have had some issues getting started, the countertops were all scratched up, they sent someone out to fix it but they only put some epoxy over two spots, left the other scratches as it was, Then considered it done. The very nice pool hasn't been available for 2 months and every time I ask, there is a different excuse. I'm not sure how mail works and they said there would be a dog park and washing station, which there isn't. But maybe all this will come later, I don't know.
response from property -Hi Sam, Thank You for bringing this situation to our attention. We'd like to offer our sincerest apologies and would love an opportunity to redefine your experience. We're excited to announce the pool is open and USPS successfully delivering mail, dog park to come in the near future. Thank you, The Luxe at Mercer Crossing Team
submitted by KASHUNDRA B. - |Recommended: YesI just recently moved in this month I have to agree with many of the reviews below as far as one of the individuals in the front office not being as helpful as they should. Simon is the ABSOLUTE BEST He’s quite busy with their new properties but there’s never been a time where he has not addressed any of my concerns. He was super nice very welcoming. I had a few hiccups with my move in process but they were straightened out immediately thanks to him. I love the property the few neighbors I’ve met in the hallway are extremely nice as well. I look forward to living here.
response from property -Thank you for choosing us as your new home and for your thoughtfulness in taking the time to review our community with a five-star rating. We look forward to having you as a long-term resident! Please join us at our next Resident Event.

The views and opinions expressed herein are solely those of the original authors and other contributors. These views do not reflect the views of "Luxe at Mercer Crossing", its owners, managers, agents, employees or content providers. No representation or warranty, express or implied, is made or given by "Luxe at Mercer Crossing", its owners, managers, agents, employees or content providers regarding safety, accuracy, completeness or suitability of the information or material expressed herein for any particular purpose