Ratings & Reviews

Overall Rating

4
(132 reviews)
86.4% of customers recommend this property

Rating Per Category

Parking
Noise
Grounds
Construction
Maintenance
Staff

Your Review

Submit a Review

Resident Reviews

submitted by Sandra R. - |Recommended: YesOverall — Nice apartment overall. Noted items that needed repairs upon move , no response to any of them Little noise from surrounding tenants which is nice.
response from property -Thank you for your rating!
submitted by Paul M. - |Recommended: NoDissatisfied — I was so excited to move into the luxe apartment. But my first weekend here was horrible. Hopefully it’s gets better or I definitely want me resigning
response from property -Hi Paul, Thank you for taking the time to write a review about our community. We hope that you accept our sincerest apologies and we would like the opportunity to discuss and redefine your experience. Please contact us at 469.289.5859 so that we may resolve. Thank You, The Luxe at Mercer Crossing Team
submitted by Vaibhav B. - |Recommended: YesNice Clean And Spacious Modern Apartments — Apartments are spacious with all modern appliances would have loved if washer dryer were included . My apartment comes with extended padio private garden facing pool making it like super luxurious.
response from property -Thank you for taking the time to write about our community! We appreciate your kind words, and we will continue to work hard to make your experience a positive one.
submitted by Andrew P. - |Recommended: NoLoving It So Far. — Move in was pretty easygoing. Almost got towed while unpacking my stuff but the tow truck driver was cool and helpful. The walk from the parking lot to my unit is a bit far. But overall pretty great
response from property -Thank you, and we appreciate your feedback! We'd like to discuss the matter further with you and see how we can resolve the issue. Please feel free to contact us at the main office during business hours.
submitted by Gilbert G. - |Recommended: YesGeneral Review — Property staff is amazing and very helpful. Any issues that we have encountered have been taken care of immediately by maintenance. The maintenance staff is great and courteous. The response is immediate, and they do everything they can to solve the issues. GYM is well kept with great equipment.
response from property -Thank you so much for your review! We always strive to make your living experience a great one!
submitted by Alan P. - |Recommended: YesAlan Plusquellec — A few observations…there’s a large volume of stains throughout the buildings in the hallways. Additionally, the parking garage elevator smells like pet urine, AND I almost stepped in dog poop in the hallway of building 6.
response from property -Wow - thank you for the shout out and the 4-star rating! We look forward to having you as a long-term resident! If there is anything you need, please do not hesitate to reach out.
submitted by LaKecia B. - |Recommended: Yes3.8 5 — Parking isn’t the best, and the bridge only on 3rd floor is inconvenient. The community is nice however, trash chutes could be cleaner. Overall very nice, units are great, most of the staff is very nice.
response from property -Thank you for taking the time to write about our community! We appreciate your kind words, and we will continue to work hard to make your experience a positive one.
submitted by Gennavieve O. - |Recommended: YesGreat — Great and very nice
response from property -Thank you, and we appreciate your feedback!
submitted by Justino R. - |Recommended: YesLuxe — Greatest place to live
response from property -Thank you, and we appreciate your feedback!
submitted by Claudia C. - |Recommended: YesGood — Very good
response from property -Hi Claudia, We are so grateful for your feedback. We are beaming with pride knowing that we hit the mark and delivered a great experience. Your opinion is valuable to us and by you sharing it with us, you not only encourage our team; you give us the necessary information to be our best! Thank you so much, The Luxe at Mercer Crossing Team
submitted by Agrestine K. - |Recommended: YesGreat Place So Far — I got my Amazon Fresh delivery stolen from my front door my second day here so I can't say much but the units are very nice inside. Let's wait and see how it goes for the rest of my leace.
response from property -Hi Agrestine, We are so grateful for your feedback. We are beaming with pride knowing that we hit the mark and delivered a great experience. Your opinion is valuable to us and by you sharing it with us, you not only encourage our team; you give us the necessary information to be our best! Thank you so much, The Luxe at Mercer Crossing Team
submitted by Kendall - |Recommended: YesAmazing property and staff The build quality of luxe is above all others and the beach volleyball court is the best around
response from property -Kendall, thank you for taking time out of your day to provide us your feedback! We always love to hear why our residents love us! You have made our day with your 5-Star Rating!
submitted by Kendry G. - |Recommended: YesExcelente Condominio, Ambiente Agradable Y Familiar — Excelente condominio, ambiente agradable y familiar zonas confort,
response from property -Thank you so much for your review! We always strive to make your living experience a great one!

The views and opinions expressed herein are solely those of the original authors and other contributors. These views do not reflect the views of Luxe at Mercer Crossing, its owners, managers, agents, employees or content providers. No representation or warranty, express or implied, is made or given by Luxe at Mercer Crossing, its owners, managers, agents, employees or content providers regarding safety, accuracy, completeness or suitability of the information or material expressed herein for any particular purpose