English (US)
Ratings & Reviews
Resident Reviews
|Recommended: YesGood — Good
|Recommended: YesFirst Impression — Everyone I've encountered since moving in has been great including staff members and neighbors. Walking from and to the parking lot is the only thing that I don't like, but we like everything else about the property.
response from property -Dear James,
Thank you for taking the time to share your thoughts with us. We're delighted to hear that you’ve had positive experiences with both our staff and neighbors. It’s wonderful to know you’re enjoying your new home overall.
We appreciate your feedback regarding the walk from and to the parking lot. We understand that this aspect of the property may not be ideal, and we’re always looking for ways to improve the resident experience. If you have any specific suggestions or concerns, please feel free to let us know.
Thank you again for your kind words and valuable input. If there’s anything else we can assist with, please don’t hesitate to reach out.
Best regards,
Your Luxe Mercer Crossing Team
|Recommended: NoNew Resident — The staff are really great here and the complex is very nice.
Thank you so much, Rebecca, for your kind words! We're thrilled to hear that you're enjoying our community and that our staff has been helpful to you. We strive to provide a wonderful living experience for all our residents, and we're grateful for your positive feedback.
|Recommended: YesMove In — My husband and I sold our house and moved to this apartment while we wait for our house in the county to be build. We viewed many apartment complexes this is the only one that met our high standards. The staff is wonderful. Leasing agents David and Stephanie are friendly and super helpful. The complex is clean and have great amenities. They are strict with there rules, but that is what keeps the place looking great. The location is right off the interstate, near shopping and restaurants. I Would highly recommend this apartment.
We are thrilled to hear about your positive experience at Luxe at Mercer Crossing! Thank you for highlighting our dedicated staff, cleanliness, amenities, and convenient location. We take pride in maintaining high standards and providing excellent service. We appreciate your recommendation and look forward to continuing to exceed your expectations.
Sincerely,
Your Luxe Mercer Crossing Team
|Recommended: YesNew Residents — Hands down the easiest move in experience we’ve ever had. Apartment was spotless and move in ready. Never had that happen before
Also, Trinity, Stacy, and Kim were beyond phenomenal in taking care of us. Thank you so much. We’re happy to be in our new home. kj
Hi Kerry,
We are so grateful for your feedback. We are beaming with pride knowing that we hit the mark and delivered a great experience. Your opinion is valuable to us and by you sharing it with us, you not only encourage our team; you give us the necessary information to be our best!
Thank you so much,
Your Luxe Mercer Crossing Team
|Recommended: YesVery Pleased — I am very pleased with everything here at Luxe
Hi Jonas,
Thank you for taking the time to write about our community! We appreciate your kind words, and we will continue to work hard to make your experience a positive one.
Sincerely,
Your Luxe Mercer Crossing Team
|Recommended: YesNa — Na
Cynthia,
Thank you for choosing Luxe Mercer Crossing to call your home. We apologize that we have not met your expectations and appreciate your feedback. It is our goal always to provide excellent customer service. We value our residents, and we would love for you to contact us so that we may discuss the matter further. Please feel free to contact us at [email protected].
Sincerely,
Your Luxe Mercer Crossing Team
|Recommended: YesLove The Apartment Site Everything Is So Nice. — So far my stay has been great I would recommend.
Thank you for taking the time to write about our community! We appreciate your kind words, and we will continue to work hard to make your experience a positive one.
|Recommended: YesExcelente comunidad, Simon excelente manager, e igual a su equipo uno va al leasing te atienen con la mejor atención en ingles o Español. Ya tengo mi segundo contrato con ellos, y no cambio esta comunidad. El equipo de mantenimiento también excelente.
¡Gracias por tomarse el tiempo para escribir sobre nuestra comunidad! Apreciamos sus amables palabras y continuaremos trabajando arduamente para que su experiencia sea positiva.
|Recommended: YesApartment — Nice place to live in
Thank you for your feedback! We always love to hear why our residents love us!
|Recommended: YesCustomer Service — Excellent customer service and knowledgeable staff
Thank you for your review! You have honestly put smiles on our faces. Please come out to our next resident event; we would love to see you!
|Recommended: YesI lived here one year ago, now I’m coming back it’s one the best complex in Dallas, they keep it like 5 stars hotel, you can find the best staff they help you in everything, if you want to live in a good place just lease here, definitely the best place
Thank you for your review! You have honestly put smiles on our faces. Please come out to our next resident event; we would love to see you!
|Recommended: YesI Love These Apartments. — This apartments are beautiful and really nice. I would happily tell people to move over here. I live that these apartments have activities. I don't get to go to all of the because I work at night. But my kids get to attend them. The over bad thing is when some people don't pick up behind their dogs. But I love it here.
Wow - thank you for the shout out and the 5-star rating! We look forward to having you as a long-term resident! If there is anything you need, please do not hesitate to reach out.
|Recommended: YesResident At Luxe — As a first time renter the staff made it so easy to move me in and staff is amazing
Thank you for taking the time to write about our community! We appreciate your kind words, and we will continue to work hard to make your experience a positive one.